Salesforce Client Growth Advisor

Position Overview:

Canidium is a leading consultancy specializing in sales performance management and sales operations technologies. We collaborate with mid-sized and Fortune 500 companies to provide the expertise and assistance in selecting and implementing cutting-edge solutions.

We are seeking a Salesforce Client Growth Advisor to play a pivotal role in deepening our relationships and growing our revenue pipeline with strategic customers. This role bridges the gap between our clients' business needs and the vast array of Salesforce solutions and products, ensuring they receive maximum value from their investments and identifying opportunities to position Canidium’s implementation and consulting expertise.

 

The Salesforce Client Growth Advisor is a revenue generating role, focused on strategic growth and optimization within our clients' Salesforce environments, while acting as a trusted advisor to develop new relationships, leads, and opportunities. This role will seamlessly integrate into our clients' ecosystems across multiple practice lines to identify upsell and cross-sell opportunities that drive value and enhance the customer’s operational success.

 

 

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Key Responsibilities

Strategic Partnership Development

• Build and nurture long-term, trust-based relationships with key stakeholders within assigned client accounts.

• Understand clients' business objectives, challenges, and industry trends to proactively identify areas where Salesforce solutions can add value.

Collaborative Account Management

• Partner closely with internal Project Managers (PMs) to gain deep insights into current implementations, services delivered, and ongoing projects.

• Coordinate with cross-functional teams to ensure client needs are met with high-quality solutions and services.

• Partner with Practice Leads and understand the value proposition of the different technologies that Canidium represents

Salesforce Solutions Expertise

• Maintain a comprehensive understanding of Salesforce product offerings, updates, and best practices.

• Educate clients on relevant Salesforce solutions that align with their business goals and operational needs.

• Interface with the Salesforce Practice delivery team to understand ecosystem and platform updates, as well as industry-specific customer needs

Opportunity Identification & Development

• Analyze client environments to identify leads and opportunities for optimization, enhancement, or expansion of Salesforce products and services.

• Develop tailored strategies to present these opportunities in a consultative manner, focusing on client benefits.

• Create and nurture leads across strategic accounts, working with the Head of Salesforce Strategy to cross-sell and move deals through the opportunity pipeline

Client Advocacy & Success Planning

• Act as a trusted advisor and advocate for clients, ensuring their feedback and needs are communicated internally.

• For customers that have Salesforce Managed Services, develop and execute client success plans that outline objectives, milestones, and metrics for success.

Market & Industry Insight

• Stay informed about industry trends, competitive landscape, and emerging technologies to provide clients with innovative insights.

• Share Salesforce platform best practices and thought leadership to position Canidium as a valuable strategic partner.

 

 

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Qualifications

Education & Experience

• Bachelor's degree in Business, Information Technology, or equivalent experience.

• 5 years of experience in a client-facing role within the Salesforce ecosystem, such as consulting, solutions architecture, account management, or sales.

• Experience carrying a sales quota, developing leads and opportunities, and delivering in monthly and quarterly sales cycles.

Technical Skills

• Comprehensive knowledge of Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Platform solutions.

• Salesforce Consultant-level certification (e.g., Salesforce Administrator, Salesforce Platform App Builder) required.

• Experience working with Salesforce ISV Partners is highly preferred.

Soft Skills

• Exceptional interpersonal and communication skills, with a proven record of building rapport and trust with clients at VP and C-suite levels.

• Strong strategic thinking and problem-solving abilities.

• Proactive and self-motivated with a customer-centric mindset.

Other Requirements

• Ability to work collaboratively with internal teams and practices while navigating organizational dynamics.

• Willingness to travel as needed to meet with clients and prospects, as well as attend occasional Salesforce or industry-specific conferences.

 

 

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Compensation and Benefits

• $90-130k salary range with OTE of $140-180k

• Paid time off

• Paid holidays

• Yearly educational & coworking reimbursement stipend

• 401k match (limited)

• Medical, dental, and vision insurance

• Eligible to participate in our bonus program

 

Location

• Our office is located in Fort Collins, Colorado. However, we are open to applicants based anywhere in the US. 

 

Apply Today!

If you're ready to take on a challenging and rewarding role at the forefront of Salesforce account growth and consulting, we invite you to apply. 

Canidium is an Equal Opportunity Employer.